Cash flow is the lifeblood of any organization. In these challenging economic times, the efficient and effective collection of accounts receivable can make the difference between business survival or failure.
TML Business Services has recognized the need to provide training to persons within companies and other organizations in this very key area in order to better equip them to deal with the challenges they face.
Understanding the collections process.
Strategies and methods of reducing delinquent accounts.
Guidelines for collecting from Government agencies
Developing an effective collections procedure.
Collections letter writing
Telephone Collection Techniques
Understanding the legal options and remedies available
for dealing with delinquent customers.
Interpreting Financial Statements
Debt Collection negotiation skills
Collection documentation issues
Reporting and performance measurements
More effective collection techniques and procedures
Better written collections correspondence
Knowledge in the use and interpretation of customer financial
Better use of the Dishonoured Cheques Act
Massy Training Centre, Edward, Street, Port of Spain